How to Choose a Metal Building Company
Choosing a metal building company is really two decisions in one. You’re choosing a business to work with for the next several months and, warranty-wise, for the next several decades. You’re also choosing the actual physical materials that will sit on your property. Get both right and feel confident about the building. Get either one wrong and even a good design won’t save the project.
Here’s a practical framework for vetting metal building companies, split into the two areas to determine whether your project goes well: the business behind the building, and the materials that make it up. Take your time, ask the hard questions, and compare on substance rather than headline price.
Business Factors
The company you buy from is just as important as the building you buy. A great structure from a flaky vendor will still leave you stranded if anything goes wrong.
Track Record and Time in Business
How long has the company been selling metal buildings?
Companies that have weathered a couple of economic cycles tend to have refined their processes, their supply chains, and their warranty fulfillment.
New entrants can still be good, but you’re taking on more risk. Look for at least 10 – 20 years in business as a baseline, and ideally 20-plus.
Verifiable Customer Reviews
Don’t just read the testimonials on the company’s own website. Check:
- Google reviews for the business itself
- BBB rating and complaints, and importantly, how the company responded to them
- Independent forums where Quonset and metal building owners gather
- Social media for unfiltered customer experiences
Look for patterns. A handful of bad reviews on any large company is normal. A repeating pattern of the same complaint (late shipments, missing parts, poor service after the sale) is a red flag.
joe reid
3 days ago
Great people to work with
Customer service is excellent. Seth worked with me to help design my garage the way I want it and is one of the friendliest, no pressure salesmen I've ever met. Kudos to steelmaster and their staff
David Madaras
6 days ago
My SteelMaster 12Wx12Lx11H "S" model quonset hut arrived on time and the truck driver that delivered the pallets helped my son offload it and get it back to the construction site when my son got stuck on an incline. Throughout the order-to-delivery process, all went smooth and my expectations were greatly surpassed.
My concrete contractor had questions on the blueprints which were quickly resolved by your engineering team. Many thanks to such a great company including the warehouse and contract transportation services!
Dave M
Larry Bell
1 week ago
Very professional and communicative staff. Follow up and details were prompt. Prices very competitive.
Derek V.
2 weeks ago
Great customer support and I look forward to working together with them again in the near future.
Mark Brown
2 weeks ago
James Howard
3 weeks ago
Very nice to do business with SteelMaster!
Jeffrey Kramer
5 months ago
Must highly recommend. SteelMaster patiently made good recommendations based on my needs, sent pictures and explanations via text while I was talking on phone, explained my questions, and overall made the purchase a positive experience. Also, having a blueprint from them to apply for building permit made that process much easier.
Rob Priday
8 months ago
Absolutely awesome experience all the way around. We got a Q model 30x50 in size with the six window assemblies and end walls with garage and man doors, everything went together a flawlessly with no issues. 100% recommend and am planning to use SteelMaster in the future for additional projects.
arsmartins
8 months ago
Update: Since posting my original review, SteelMaster’s team, including the national sales director, has been consistently professional and responsive. They took my complaint seriously, asked for the details, and focused on fixing the experience instead of arguing about it. After that, they supported my evaluation process exactly the way a customer expects: clear answers, patience with my questions, and help comparing options so I can decide what is right for my project.
I’m not writing this to “walk back” what happened on the first call. I’m writing it because the follow up has been strong enough to change my perspective about how the company operates when an issue is escalated. As a business owner, I value how a company responds when something goes wrong, and in my case they handled it the right way.
Original review
===========
I had a scheduled sales call today at 10:00 AM about a Quonset-style building kit. Early in the call the representative asked my budget. I explained I’m exploring more cost-effective options and don’t have a specific budget number yet because I’m comparing systems. He replied: “Oh, so you must have all the financial resources in the world for this project.”
After that comment, I told him we should end the call because I found it arrogant and disrespectful. He tried to justify it by saying that usually people have a budget. I replied that I had no issue with the budget question, only with the way he responded to my answer. I ended the call.
At this point I have no opinion about the product because the tone of the call made it impossible to get to a real discussion. I do have an opinion about how this interaction was handled.
Michael Stockton
9 months ago
Bought a building to store my tractor and trailer. I’m very pleased with the quality of the building and the support provided for getting it assembled. Also, the delivery truck driver was very helpful and accommodating. I had to assemble the building on my own and was able to do so by building a wood frame that allowed me to assemble one 2’ wide section at a time. It allowed me to assemble the building at my own pace. I’m very pleased with the final product.
Taylor Ross
9 months ago
They are selling buildings. So I encountered a selling machine. But in this machine, I found active thoughtful humans. Drew stayed after me in sales for months until I got the value and discount I wanted. They gave extra services. Elizabeth was my after sales point of contact. I expected to get dropped. They are still in contact. Further, their architectural drawings were accurate. Their steel gauges are higher than others. Who knows if it’s true or not but Drew would claim to talk to the owner and then come back with a better deal in negotiation. At least good negotiators if not actually talking to the owner.
peter cave
10 months ago
Professionally made, exceptional tech support, I had a local contractor install.. beautiful storage shed, we added the doors and the tongue and groove.
Clark Millet
10 months ago
Excellent so far, not complete yet. The selection, design, pricing, paperwork,and especially the communication are top notch. Thank you Morgan, Scott, and Elizabeth, I feel like I have some new friends, you have listened to all my words. Looking forward delivery and job completion with confidence. Clark
Earl Hancock
10 months ago
Working with everyone at Steelmaster Buildings from start to finish was a very nice experience. Everyone was always willing to help and made sure I was understanding the new building from start to finish. As far as the Steelmaster Building itself I'm more than satisfied with it, I am very confident it will last for many many years. If I ever need another building it will be a Steelmaster Building, I would recommend it for any DIY project.
Greg Wilson
11 months ago
A pleasure doing business with Steel Master Buildings. Very professional. The salesman I work with has been with Steel Master for over 25 years. Very educated and experienced. No pressure just factual information. The process is moving forward as discussed. Any questions or information needed is only a phone call away. I will continue doing business with this company in the future. Greg Wilson
Ted Gavel
11 months ago
I purchased a 28’ by 16’ X-type model. Gordon was amazing during the initial sales process. He worked hard to earn my business without the application of pressure. With winter approaching, assembly won’t happen until summer, 2026. At this point in the process, I’m very satisfied with my choice of SteelMaster. Pic is where the pad will sit.
Jeff Dimond
1 year ago
Love the shed. It isn’t hard to assemble, but it does require 3 or more people. My account rep, Ashley has been great to work with. She has been very responsive and helpful. I’ve called tech support a couple of times seeking advice and they are very knowledgeable and very willing to help. All in all it’s been great to work with SteelMaster.
David Alvarado
1 year ago
Definitely worth it!. The crew showed up and did a very professional job. Within a few hours they had the carport installed and a job site cleaned. A carport seems very sturdy, well built. I'm glad I did this.
Clotilde Dunesme
1 year ago
We worked on a custom project with steel Master with our architect. The steelMaster team was helpful along the journey. We hav had our patio roof installed 2 years ago and enjoy it everyday! We were afraid the metal roof would be loud when raining and not at all. We are very pleased with the outcome and low maintenance.
Damien Williams
2 years ago
Best customer experience and service, hands down! Always followed up and made sure everything was working smoothly and I couldn’t be more happy with the product.
Sherri Smith
2 years ago
Tyler, the sales rep, was so great! Not pushy and very knowledgeable. He answered every question promptly and got us a great deal. I'm excited to get our new building!!
LT31
2 years ago
2nd purchase with these folks. Terrific experience each time. Scott and the SteelMaster team are top notch!
Kyle St. John
2 years ago
Pleasant interaction.
Travis Brown
2 years ago
Great experience with everyone at Steelmaster. Our sales rep Barrett helped us get just the right building for our application at a great price. Would definitely recommend this company to anyone in the market for a steel building.
Hank Hall
2 years ago
Michael Hall
2 years ago
Great people, worked with me without issue to best meet the needs of our project.
CALIMA Paca & Piggie Sanctuary
Alex Nelson
2 years ago
Daniel Funkhouser
2 years ago
Jessica Maria Santiago
2 years ago
Jeremy Lee
2 years ago
Both Tara and Thomas were extremely helpful and informative with my situation. They answered every question I had and the parts ordering process was easy. I wouldn't hesitate to do business with them again. Grade A!
Allen Hansen
2 years ago
Randy Glowack
2 years ago
I just have purchased a building thru SteelMaster Buildings and am very satisfied how things have gone and the knowledge Mike had answering all our questions. One thing everyone needs to pencil out is what you get for your money. I looked at other Rv covers and for the price they list is frame and roof. Then if you want walls , end walls , engineered drawings and etc it’s all extras. With SteelMasters it’s one package and I liked that. More updates when building arrives.
Larry Nichols
2 years ago
Very prompt, responsive and friendly service. 100% satisfaction with Drea. Thanks for all of your help. You made the process simple.
Chris & Jamie Pulley
2 years ago
We love the quick response on all of our questions. Tyler has been very easy to talk to. I'm excited for this project. I will definitely add photos of the completed project.
Roger Kramer
2 years ago
Sound like nice people that I talk to
Moustache and Manliness
2 years ago
Working with the team at SteelMaster buildings was a true pleasure. They were professional and courteous. They saved me a bunch of money and really looked out for me!
Austyn Haider
2 years ago
Very easy to work with and a representative reached out to help every step!
Ron Kemker
2 years ago
The sales people are very informed on the product and very pleasant to work with I recommend them very Highly !
Carol Case
2 years ago
If you're looking for an out building, this is the company to check out. Very knowledgeable, they were so patient with our timeline and worked to keep us within our budget. Their follow-up is outstanding and response time excellent. Great staff to work with, thank you!
Justin Culver
2 years ago
So far in the process steel Masters has been fantastic on working with me to get the building that I need at the right price. Hope to have my unit delivered March 2025 and ready to go summer 2025. Thanks
Jim Coffin
2 years ago
1st class professionals. They know their stuff.
Rhonda Kappelman
2 years ago
Teresa Jackson
2 years ago
My customer representative was so helpful in finding exactly what I needed for our new grocery store. Very exciting for the Noxon community after our store burnt down in February. We are so grateful she was able to look up building codes and save us a little bit of money on our project.
David Vallejo
2 years ago
Ray Williams
2 years ago
Awesome people to deal with. I’m just looking for another good deal on my 10 foot edition!
Raymond McLaren
2 years ago
Communication throughout purchasing process is clear and staff provide a thorough breakdown of what is to be expected for delivered product. Questions are answered in quick fashion for installation prep and sales team provide good feedback on recommended product for snow loads tied to region.
Mark Stahl
2 years ago
Was able to explain what I was looking to do to provide protection for my pickup truck from the snow that I get at 9000’ in Colorado.
Noah was able to come up with a design and a fair price in just a short time.
Waiting for enclosure to show in the Spring when winter breaks here.
Joshua Rhone
2 years ago
We are extremely excited for my building to get here early spring!!! If it goes up as nicely as the ordering and designing process we are in for a treat, the team at steel master is amazing, very accommodating to my needs and wants! I truly felt like they wanted me to have the best building for me and not just trying to make another sale! Keep up the good work everyone!!!!
Max Falcon
2 years ago
Excellent process and very helpful. No pressure and all my questions were answered. I actually ended up waiting a year because I wasn't ready, and when I got back in touch they were just as friendly and helpful as the first time.
Scott G Cunningham
2 years ago
I purchased a q model hut in 2021 and have appreciated the support and guidance I have received. Collin has been great to work with!
Clayton Brown
2 years ago
I really appreciated the low pressure of asking questions and eventually buying a hut from SteelMaster Buildings. They have been quick to respond, and also did everything they could to give me the best deal and work with me on shipping. Will definitely be buying a bigger shop from them in the future
T W
2 years ago
Wonderful customer service. Has answered all and any questions, and willing to help us understand anything we needed to know. Would recommend this company for your needs with buildings.
Dolph Dickson
2 years ago
Interested, but Please remove the phone request from the Customer Contact form or make it optional.
Not everyone wants a sales person calling them.
Leland Davis
2 years ago
The SteelMaster staff have been very helpful in everything from helping determine what modle and size would work out best for me, engineering checked everything to make sure we had the right thickness of material for my area. And they have followed up with me to make sure everything was correct and even sending me ideas of different ways there buildings have been finished up
Tillree Gilll william
2 years ago
Bobby French
2 years ago
Kenny Michael
2 years ago
Matthew Barnhart
2 years ago
Very knowledgeable and friendly associates. Customer service at its best.
David Dowdle
2 years ago
I covered my Quonset hut so it could be insulated. And so I needed to replace the front and back ends. They were able to tell me what style of Quonset hut I had and was able to supply me with the front and back ends. They were great help.
Jason Bailey
2 years ago
Donovan Bailey
2 years ago
Charlie & Becky Bonifas
2 years ago
Craig was very helpful walking us through the purchasing process.
Dave Tharp
2 years ago
My purchase has been very easy, price was fair, sales person was very patient and extremely responsive once we decided to pull the trigger. The rest of the team has been excellent also. Look forward to future projects with steel master.
Michael Eversole
2 years ago
My purchase from SteelMasters was positive from beginning phone call to completion of paperwork. SteelMaster personal lead me thru the simple paperwork to the unloading of my building at my site. Their knowledge of their product was second to none. I highly recommend SteelMasters to anyone needing a steel storage building.
Danny Seymour
2 years ago
Great people to work with. I needed some help with a building that was bought from them 30 years ago. Noah and the others went above and beyond to make sure I had exactly what I needed.
Ken S
2 years ago
carol m williams
2 years ago
SteelMaster is an ethical, efficient firm. I chose an A-model to become a grand art studio on the Oregon coast. Morgan, Elizabeth and especially Scott Buckman helped refine my (endless & random) ideas and kept costs down. The siding you don’t see is inside, paint drying. It gets installed next week. Then i go inside & begin a nonstop art bender!
Steven Jackson
2 years ago
Thomas Allen was great to work with. Prompt communication, upfront pricing. Great company to work with!
Shawn Stewart
2 years ago
My experience with SteelMaster buildings has been nothing but positive. Their customer service people are awesome! They always respond in a timely manner and are friendly and professional. They were always helpful and answered all my questions. The building and accessories I have purchased were of excellent quality and worth the money spent. Delivery was on time and the product was packed well with no damage. I would definitely buy from this company again. I love the way the building looks and how easy it was to build.
Chris Morris
2 years ago
Having limited knowledge of exactly what building would fit my needs; Noah took the time to cover everything that they offered the pros and cons of my needs with what each choice would mean to my overall project.
We ended up with building then I might have gotten else where. No pressure. That’s the way to go.
Kelly Misterka
2 years ago
This review is from Dale Ochwat…..It was a pleasure to discuss the new buildings with Drea. Everything was explained well even when I made changes.
Jeff Hancock
2 years ago
I have not received my building yet but the people at SteelMaster are very kind and work very efficiently between departments. The process has worked like clockwork. Great communication with the end user / customer. I look forward to working further with them throughout the process.
Kiana Dunbar
2 years ago
quality products that got the job done. excellent customer service!
Jerry Gonzales
2 years ago
Good communication. Very informative and helpful with what I needed.
Lorry Kaye White
2 years ago
My experiance at Steel Masters was excellent. Noah knew the answer immediately to every question we had. We were able to text with him so he could send us specs and pictures right away. He also sent some step by step construction pictures. We live on an island and he worked with us to figure out delivery to the ferry. Our transaction was done electronically which made it so easy. It was also more than half off! I'd recommend them if you are looking at a steel structure of any kind. We can't wait to get our building.
Don
2 years ago
Easy to work with , very responsive.
Robert Blair
2 years ago
The purchase was easy. They gave a lot of information, including blueprints for the building and suggested way to put together, tie down and concrete slab blueprints. Just be carful if you receive your building after business hours or on a weekend, you must pay with check. The driver doesn’t have a way to run a credit/debit card and there is a fee if you do.
Jessica Caldwell
2 years ago
Great service
SD Reed
2 years ago
Great product. Make sure you have help during assembly - not a one person job.
Ralph Hays
2 years ago
Drew, Chris, Elizabeth, and the rest of the Steelmaster crew were able to answer all of my questions and explain even the smallest of details with patience. They want to make sure that the product you need is the one you buy!!
Larry Bucciarelli
2 years ago
Steel Master sent me literature and after discussion with Sales people, bought a larger XA building. Building arrived on three pallets, one rather heavy but unloading went fine. As a builder we cleared site and poured footing from the certified plans provided. Building was erected by a steel erection crew and we finished slush in of base.
All in all Steel Master folks were very responsive and I would definitely recommend them and their buildings!
Jeremy Janson
2 years ago
Great service all around from the initial design consult to delivery and quality of materials. They were easy to get a hold of and made sure everything was resolved.
Ron Bown
2 years ago
Cody at steel Master buildings was very great person to talk to and he always had answers to my questions.
B N
2 years ago
Product looks great
Raymond Tracy
2 years ago
Rach
2 years ago
Great service!
Timothy OBryan
2 years ago
Steel building is a great company they went above and beyond In working with me to make it possible for me to be able to purchase the building I wanted working with Morgan was a great experience she knows the business of steel buildings and works hard to make sure that if you need a steel building Morgan will do all she can to help make it happen
Ramon Maurisset
2 years ago
Isaac Reynolds
2 years ago
Very attentive, upfront about costs, fast shipping. Definitely going to buy another building
Kerry Harris
2 years ago
Great service, Ease of purchase and timely responses
Donna Odell
2 years ago
I cannot stress enough how UNDERWHELMED I am with steel master!!
We bought the Quonset hut several years ago. It took FOREVER to figure out how to assemble it. Thankfully we had some family members help us even though none of us knew what we were doing. There are absolutely NO directions for putting these together. When my husband decided that he wanted the end walls, I was extremely upset! I knew we would have the same issues! Now 2 yrs later we still have no end walls up. We are both retired and are not inexperienced with building and constructing things. We have gotten no help from this company. When we asked for some directions, all we received were schematics. These are NOT directions! This is not new for this company. We have spoken to several people and all have had the same experience. I would NEVER endorse this company!! This was not an inexpensive endeavor and I feel like I’ve been robbed!!
John Berg
2 years ago
Still early in the process but so far very good. All of my questions were promptly answered with pictures of previous projects and how to details. I am also impressed with the specific knowledge of my area and local requirements . I will be looking forward to putting my building together with steel master guidance.
Kelliey Hunter
2 years ago
I had to order spare parts for mine, and it was easy to order and pay for
Dean Clark
2 years ago
Gertrude Etienne
2 years ago
Excellent I think it's a good creation
Chris Carothers
2 years ago
Great support. John in engineering was very helpful and helped me make sound decisions. Scott was helpful and very timely to help me make my purchase.
margaret downs
2 years ago
Jim Albone - Realtor
2 years ago
They have been great to work with in the ordering and configuring what I wanted.
Lee Eldridge
2 years ago
SteelMaster Buildings was a great experiance. They were quick to find me an option in their building selections that fit my needs at an affordable price.
Benjamin Skinner
2 years ago
Great customer service and easy of delivery. Shed went up smoothly without a hitch
Debbie Wagner
2 years ago
Rachelle Lemieux
2 years ago
The process to get the shed was relatively easy…as easy as any big purchase would be. Customer service was on point. Answered any and all questions I had. Very responsive! Would very much recommend to anyone and I look forward to ordering another building down the road!
Melissa Decker
2 years ago
From the inception of our idea of owning a Quonset home my husband and I have had an overall great experience with SteelMaster and their liaisons. The liaisons were easy to get in touch with and were very helpful and responsive with our questions and concerns.
Lon Parnell
2 years ago
Had fun assembling Quonset hut. My brother, his wife and my wife and I put it together in a day. Following instructions is important. Lengths of angle iron supplied helped space sections as we built. I milled my own lumber to build the end walls. I had leftover wood and metal for end wall siding.
I’m very pleased with the whole project. I just wish I could have afforded longer building.
I use it as winter storage and shop.
Sean Butler
2 years ago
Wasn’t able to purchase BUT never had someone try so hard to help…Nick did his best to work out the best deal with the best quality… Nick went to bat more than once, unfortunately I was not able to come through on my end. Steel Masters seemed to me to be a family oriented company. Keep up the good work !!!
Jose Rivera
2 years ago
Steel Master Buildings,
There are a great company to do business with.
Very professional, and courteous.
Gave me a great deal on a storage building.
patrick christopher
2 years ago
I have worked with SteelMaster Buildings several times. Each time, my representative was Cameron Cotterell. Cameron was helpful, persistent, great follow though and delivered exactly what I purchased. I highly recommend using SteelMaster Buildings.
Joe & Pat Ragan
2 years ago
Bad service and company. They leave out details and then after deal is paid,call you up and tell you about stuff you need that dosent come with what you bought . Terrible customer service . Never again .
Sharon
2 years ago
The representative, Morgan, was knowledgeable and helpful. So far, dealing with SteelMaster has been a very good experience.
David
2 years ago
So far this has been an absolutely easy stress free experience . Helpful and knowledgeable people. Quick delivery time scheduled and help if needed a phone call away. Will post pictures after build is complete
Thanks Steelmaster David
Ric Calzada
2 years ago
Steelmaster was a great help in all aspects of my purchase and continued their support afterwards and during the construction process. Love Steelmaster and the team. 2 thumbs up!!
Tracy Blais
2 years ago
Steelmaster was great to work with..they kept us informed at all stages of the production and shipping. And, they have followed up on customer satisfaction.
Debra M
2 years ago
I don’t have my building yet but everyone has been super helpful in explaining options and making recommendations based on what I need. So far so good!
Jeanne Nelson
2 years ago
SteelMaster has been great to work with. I am on a budget and live in a very remote area in Montana. They have gone above and beyond to help me out. Very friendly and helpful staff. They don't disappear once a sale is made.
Tonisha Niles
2 years ago
Sharon Rush
2 years ago
They were in touch from beginning to end and walked me through the process
Travis Driscoll
2 years ago
The company was so fantastic to speak with and they seemed like they would be super accommodating for what I need. I would absolutely work with them in the future!
cbizzle1818
2 years ago
Great company!
Susan Alvarado
2 years ago
I had heard about Steelmaster Buildings for years, and finally got the opportunity to build one! It arrived on time and with absolutely all its parts, down to the last screw. The Steelmaster team was there for me every step of the way. What a great experience!
Brenda Smith
2 years ago
Salesmen gave a very thorough explanation of the building system as well as the purchasing / delivery process. GREAT and timely responses by the whole team. We can't wait till our buildng gets here - we feel prepared!
Robin duSaint
2 years ago
Very helpful and knowledgeable over the phone and can’t beat the sale price for a strong product!
Larry Larson
2 years ago
Iconic built like a tank structure. I love it.
Nolan Bybee
2 years ago
This building went together much easier than I expected. Shipping was wonderful. The sales reps were great to work with.
Paul Smeck
2 years ago
We love our SteelMaster Building. Fills all of our storage requirements. Great investment. Thanks
Todd Damron
2 years ago
Mark Pavie
2 years ago
Ryan was awesome
Keyman 4U (ghinkle918)
2 years ago
Arv Corlis
2 years ago
At first when all of the metal arrived I was overwhelmed. But after reading the instructions and talking to customer service I was able to put up my two buildings with only help from family and friends.
The base was a life saver for me. I recommend it for anyone who wants to install the building themselves.
I am almost 70 years old and if I can install two buildings anyone can.
Very good customer service.
Don Salmine
2 years ago
My experience was very positive, was pointed in the right direction for my project and can't wait to get my building and put it up.
Richard Weeks
2 years ago
They have a good product and delivery on time also great tech support.
Robert Murray
2 years ago
Easy process.. very thorough with explaining the process and ordering.. she went above and beyond.. she's even called zoning office to find out some information..
Kyle Bobst
2 years ago
Excellent customer service! The availability to text, email and call if need be for any reason all the way throughout my purchase!
Jim Fuller
2 years ago
Great Company with Awesome people Thank You
Jason Tanaka (Alpha Omega Properties)
2 years ago
Good customer service. Always responded to my request. 👍🏻
Andy Blodgett
2 years ago
Ethan
2 years ago
The SteelMaster team is incredibly helpful and knowledgeable. If you have a need for a building, this is the place to get it.
Laura Spalla
2 years ago
Impressive company. Everyone I interacted with was helping and I would recommend going here if you’re looking for a permanent solution to your storage needs.
Kevin Rodriguez
2 years ago
Scott Tollefson
2 years ago
This shopping experience has been nothing short of miraculous!!! The sales staff has Ben incredible, and very helpful. Am looking forward to receiving my delivery.
G E MERRILL
2 years ago
I bought this exact steel building from Steel Masters before and it is outstanding. A massive tree fell on it and while it was damaged, it held up very well. Noah who sold me the first building in 2016 was still there and he gives great service and worked with me to get a new building coming my way. I highly recommend, The steel building for their product and especially their service G E Merrill
Bernie Dion
2 years ago
Professional service. Patient and informative.
Jarrod Weickert
2 years ago
Joe Perez
2 years ago
SteelMaster is continually responsive and quick to provide solutions.
Lisa Byrd Benchmark Realty, LLC
2 years ago
Thank you Ryan! THANK YOU! I look forward to receiving my blueprints!
Eric Nichols
2 years ago
I am very happy with my new Steelmaster building. Great staff to work with, prompt delivery and it went together with little hassle.
David Pinkley
2 years ago
We ordered a complete 28' by 40' ft. steel building (Model X28-16) with industrial base connector base. It was certainly a challenge since we had only 3 people, myself and my wife and her sister and a 25 ft. capable gas scissor lift which was essential since the building is 18ft high in the middle. We put up 8ft straight sides and then assembled the whole middle and raised it with the scissor lift and bolted to the two sides repeating 20 times. It certainly was a challenge but resulted in a beautiful building with sliding doors in the front.
Gouda Coleman
2 years ago
It all sounds good....🫣🫣🤤🧐🤔🫨👀👏🏾🥷🏾🥷🏾
Mike Ruston
2 years ago
Brenden was great getting me the parts I needed and the technical assistance, that I asked for
Daniel Balkcom
2 years ago
The Steelmaster team was great to work with and delivered a really well designed product. Assembly was straightforward and I’m very happy with the finished product.
Shelley Hill
2 years ago
Bought a 32x38 model A building. Went together amazing. Built all the sections first. With 2 guys on each side and a guy on the scissor lift setting the section in place at the top the bolts lined up perfectly.
CarolAnne2222
2 years ago
Steelmaster sales team is awesome, extremely knowledgeable and gave me a great deal on a container cover. Can’t wait to complete my project.
M M H
2 years ago
With Steelmasters, I received quick, friendly and courteous customer service both before and after purchasing my metal building.
Received my order quickly and with excellent communication.
Jerry Hoover
2 years ago
Charles Day
2 years ago
Keylee Phillips
2 years ago
Amy Wallace
2 years ago
Michael Day
2 years ago
Kimberly Nelson
2 years ago
Ordering, delivery and follow up was excellent. Would like to have improved, meaning more detailed, how-to-build plans in hand. We are about halfway complete in our building process. Sturdy steel and able to feel secure standing on it with only 2 sections put up. To be completed in the fall...
Bernard Kolasa
2 years ago
Very good kit all together and just finishing up inside
Ryan Brunner
2 years ago
Great building! Really good service! Definitely looking forward to getting another one!
Noe Neumann
2 years ago
Great building
Nick Albertson
2 years ago
Angie Wyandt
2 years ago
Steel master was wonderful to work with. I changed my mind on size and they worked with me to accommodate.
Adam Goldman
2 years ago
I have had my steel master building since 2021. The structure and build are solid and I have never experienced any problems with leaks. Now Im converting the structure from storage to living space and SteelMaster was able to provide me with all the engineering to apply for my permits. Their customer service was extremely helpful and knowledgeable. My unit is located in the high desert and is exposed to extreme weather, wind and temperatures and I can see it is built to withstand anything Mother Nature throws at it. Highly recommended for any storage or living needs.
Joe Ramirez
2 years ago
So far, all communication with SteelMaster has been great, responsive to many questions about the unit itself, the foundation required, specs etc. Gordon is your guy, he's very knowledgeable about the product he's selling and he takes the time to help you understand their process. I recently moved to Georgia and have stuff in the driveway covered with a tarp. It'd be great to get delivery before the end of August. Will update with pictures once assembled.
nic zismer
2 years ago
Product fits and functions as it should.
Florian Bögge
2 years ago
Great customer service and fast delivery even all the way out to Hawaii. Highly recommend!
Brett Keegan
2 years ago
SteelMaster Buildings have a Great Team to assist with direction, procurement, execution of sale w/ Excellent & Consistent Customer Service. They made buying a Steel Building an easy - stressless experience.
Kira Heyden
2 years ago
SteelMaster was awesome to work with. Very communicative and quick to respond. We are very happy with our metal building!
Ward Cochenour
2 years ago
My SteelMaster building was damaged and I needed to order some replacement panels and braces. The process was very easy and I felt like there was a lot of attention to the details. I am very confident that I will have the correct replacement parts on a few weeks.
Connell McCole
2 years ago
This company offered excellent pricing and
service,great communication and valuable
follow.
I highly recommend them and couldn’t be more please!!
Floyd
2 years ago
Wonderful experience! Professional and helpful thru every step of the process. I highly recommend SteelMaster Buildings.
Mark Amann
2 years ago
So far my experience has been very favorable. John, Scott and Elizabeth have been wonderful. I hope their product is as good as their customer service.
Kevin Cummings
2 years ago
Great group of people
Michael Stocks
2 years ago
Amazing customer service! Best in the world.
David Bo
2 years ago
If you want a steel Quonset Hut this is the place to get it.
I bought my first Quonset hut from steel Masters and it went up easy and it was affordable I would recommend this place to anybody that wants a steel building.
Nena Butler
2 years ago
It was easy and awesome. I talked to Scott Matthews and he was very thorough and personable and told me what I needed and didn’t need. Walked me through the whole process. We are building a home out of the Quonset hut. So now we are just waiting for the building. Which should be here in 2 weeks. We are excited
Logan Harris
2 years ago
Still waiting on the blueprints and delivery ( early in the purchase process). But everything had gone great so far, good communication and accommodation to my building needs. Cannot wait to have the building delivered and see the final project completed!
AJ Cummings
2 years ago
Great customer service, very helpful
Molly Joesten
2 years ago
Randy Bakeeff
2 years ago
Got exactly what i wanted for a lot less than i was expecting to pay.
Danny Dietz
2 years ago
It was soooo easy!
Audy De Aza de los Santos
2 years ago
Rod Robbins
2 years ago
It was a very easy decision to buy from SteelMaster Buildings. We originally contacted them by email and we were sent several links to explore the types of buildings as well as a list of buildings that were on clearance.
Once we had a good idea what we wanted, we had a call with Tyler who layed out the options and process. It was easy to follow and we chose to include front and back end walls as well. Very excited to get our building and get started!
Carlos Smith
2 years ago
Always friendly and very helpful with my questions and concerns. Listen and suggested something more for my needs . Which turned out exactly what I was looking for.
Jennifer H Jackson
2 years ago
We received stellar customer service with Steel Master when picking out our building. And speaking to the project manager was also no hassel. We can't wait to receive our building and get started!
Thomas Precision Welding
2 years ago
Communication was prompt and on point would definitely do business with them again they’re building kits are easy to put together very reasonable in price.
Mike Hoppe
2 years ago
Easy to negotiate with
Michael Desmond
2 years ago
Thomas and Scott took time to answer all of my questions. There was never pressure to purchase. They believe in their product and that comes across. Every job regardless of size gets A1 attention!!
Bruce Fritts
2 years ago
Buying process was super easy. Scott helped me out tremendously answering all my questions. This is uncharted water for me so the input he gave me is going to help me avoid unnecessary delays in the building process in the coming weeks/months. Customer service alone will keep me a return customer if I need another building in the future
Tom Hanson
2 years ago
I I spent 35 years servicing my policyholders
At my Insurance Agency. When I shopped
with my wife if someone got my attention because of there help I would put their name
in my phone. This list is how I kept a good staff.
So for SteelMaster the help was very, very
Good! JAMIE IS A Selling machine. I would put her on one of my horses anytime!
ASHLEY is what they call, “Quality Consumer
Focused Service”. I could tell she was smiling the whole time she was talking.
And, just like clockwork I get an email from Elizabeth.
Giv ‘em all a little raise! Tom Hanson
THUNDERHEAD
RANCH
Ryan Coleman
2 years ago
Marlene Scott-Pittman
2 years ago
I had a very good experience with Steel Masters they were professional, curteous, and informative. The salesman took the time to listen to me and offered me a better deal on a building that fit my needs perfectly instead of the one I previously called about. He didn't have to do that. I had already confirmed that I was buying the quonset and about to make the down payment. I call that integrity something that you rarely hear of these days.
David Feller
2 years ago
If you want a positive, competent, and satisfactory experience for your steel building project contact SteelMaster and you will not be disappointed! Super easy to talk with and responsive with all of your questions! Ask for Gordon!
Alexis Giessuebel
2 years ago
Kevin Calkins
2 years ago
Ordering was pleasant and professional.,
Director RCTA
2 years ago
Easy transaction, fair pricing!!! Thank you!!
Mark Chambers
2 years ago
We are now at the point of receiving the blueprints for our project. So far everyone we have been in contact with at, SteelMaster, has been competent, helpful, friendly and supportive. Giving us a high degree of confidence in the company that we have chosen for our quonset hut storage shed. Only after ordering, and seeing examples of projects in our area, did we realize that we knew of other buildings nearby, Joshua Tree, that were manufactured by SteelMaster. Confirming for us that we are working with a company’s product that we want to use when we build our new home on our 160 acres in the Pioneertown area. Currently preparing the foundation, looking forward to taking delivery of, and assembling, our new quonset hut, storage shed.
Deborah Lee
2 years ago
Purchase experience was smooth, reps are knowledgeable & helpful!
Nathaniel Adams
2 years ago
Great experience overall. They communicate well and often, you know what’s going on with every step of the process, and the price was quite reasonable. I would definitely recommend. I went with a 20 Wide 14 long Q model for a hunting cabin and it’ll be perfect, might even end up going with the insulation package from them as well.
EB 1789
3 years ago
I must say that everything has gone very well. I bought the building the end on November and I was notified today that it looks like it will be at my location by the 10th of January.
My sales rep Gordon did a great job finding me a great deal on a building even larger than I was hoping for. I was able to get the base plates for half of the original quote so I have to say thanks to Travis for working g with the owner to get a price we could both agree to.
Tha m you steelMaster
Todd Marinez
3 years ago
Very impressed with their customer service. Made the process of buying a building flawless. Morgan was super friendly and informative. I would highly recommend Steel Master if you are looking for a building.
William Smith
3 years ago
My sales person Craig was very knowledgeable about their product and was able to recomend some base connection parts that are specific to my application. I never felt pressured in any way to purchase their building and feel confident that it will serve me well for many years to come.
Lonny Miller
3 years ago
Very fast and efficient
Jessica Smith
3 years ago
We’ve been working with Mike at SteelMaster Buildings for a couple years and he was so patient with us we never felt pressured to purchase and he wanted to make sure we got exactly what we needed. He asked specific questions to point us in the right direction, ensured we understood that the building was built specifically for our area’s environment and was extremely pleasant throughout the process! We finally got our building and he walked us through everything and took time to answer all our questions! Thank you Mike! Thank you to Elizabeth as well for following up on the paperwork and making sure we were satisfied! SteelMaster Buildings is the way to go! Happy in Alaska!
miles andress
3 years ago
I am pleased with my purchase of my steelmaster quanset hut outbuilding.
I was able to take advantage of several discounts, one being a veterans discount.
The customer service was phenomenal.
Definitely do your research before making your purchase to ensure that you are getting the best fit.
Look online at their website to see some of the options you have available.
I would absolutely purchase another if I ever need one.
Shawn Alexander
3 years ago
Drew was very helpful with educating me on my metal building in such a way that I was able to share the details with my partner and make them feel confident in this venture as well. Thanks for making me feel like part of the team Drew @ Steel Master Buildings !
Earl Wilson
3 years ago
Very helpful and courteous staff that quickly answered my questions and helped me locate the products that I needed to repair and update an older build.
Nancy Phillips
3 years ago
Absolutely excellent! A real person answers the phone. They listen carefully they do everything they can to make your project a success. Absolutely excellent company.
Julius Redey
3 years ago
I ordered a 40' by 52' Q model and it was shipped on the date promised. The delivery driver was very accommodating, helping me unstack part of the arches due to the pallet being too heavy, thank you! I referenced every YouTube video on the assembly and got some good pointers. First off, very impressed by the quality, fit and consistency of the panels, definitely a well designed system. I got a scissor lift as this seemed the best way to get this job done. Like everyone says, the first 3 arches are challenging, especially when you're doing it alone. After the first 3 arches were standing I did the rest of the assembly one panel at a time. I've heard from other comments that the instructions are vague but I rarely look to instructions anyway, just did a visual inventory of what I had in front of me and figured it out. About 1/3rd of the way through, I realized I only received about 1/2 of the bolts I needed so I called the salesman who I originally bought the building from, and he said no problem, I had 2 extra buckets of bolts ups shipped in 6 days. There is the upsell phonecall after the sale of the building, giving you options of industrial base plates, insulation, end walls and other accessories but I had my own plans for everything, I just wanted the building shell and went with the key way slab as per the design provided. 3 weeks of work and I couldn't be happier with my building! By the way, this is going to be a Barndominium, 1/3 home (2 story, 2 bed 2 bath 1230sqft) and the rest garage/shop. I highly recommend the SteelMaster arch system based on my experience.
Julius
Chad Davis
3 years ago
SteelMaster Buildings provides excellent sales service. Their representatives were extremely helping with assisting me with what I needed, then all the way through the purchase process, at a very competitive price. I can’t wait to set it up and put to use!
Andrew Clyde Haas
3 years ago
Scott is my sales rep, not only was he supper easy to talk with. Scott was crazy helpful and informative. My wife and I are Happy Steel Master family members now & forever.
Linda Bromley
3 years ago
Dylan Berger
3 years ago
Steel Master not only is affordable, but they made the order/purchasing process so simple, and the terms so doable, it was like we couldn’t say no. They just seem like people that bend over backwards to make it work for their customers.
William Reed
3 years ago
i have been looking for a number of months for a company that makes a DIY Garage/barn. yesterday i found a company known as steel master and they spent the time to answer all my questions and help me decide which building would be the best for me. They were very polite and patient. I have ordered a product from them (17x20) and should receive it soon at very fair price. More info when it arrives around mid december. But it’s looks like exactly what I was looking for.
Bill Reed
Lutz florida
Mike Wiersch
3 years ago
Excellent and professional service
Gail Roy
3 years ago
SteelMaster Buildings is very affordable,guarantees their product. They are so helpful and very knowledgeable about their products.
Treana Horner
3 years ago
Such a easy process have there game on that's for sure buying one they advertise or your own specs on your building so awsome I'm so thankful that I went with Steel Master Buildings. ❤❤❤❤
Alex Moyers
3 years ago
Excellent customer service. It took me three years from the time I first contacted SM until I bought. No pressure sales, easy to work with and they got me what I needed at the right price.
andy blanchard
3 years ago
Great professional service accompanied with great product makes for a very good experience
Chin Ho
3 years ago
Annell Grant
3 years ago
Got more of a building at a fantastic price.
DECAF
3 years ago
Collin knows and represents the product well.
Kim Kutey
3 years ago
Steven Rosbury
3 years ago
Excellent Item for the price. Delivery was bear to unload. Heavy to move and not much step by step setup on paper. Got bldg layout and construction blueprints only after I took delivery.
Karl Bode
3 years ago
I've owned a SteelMaster USA steel building for nearly 17 years. I recently decided to add an insulation package in order to enjoy the building in the winter months. The SteelMaster USA team worked with me to engineer the insulation package based on their records of my purchase. They also provided detailed instructions of how to install each individual roll as well as a free consultation call to answer questions I had about the installation process.
Whenever I needed additional support the SteelMaster USA team was just a phone call away and went the extra mile to meet all of my needs. The investment I made in the steel building has proved to be a wise choice and one that my family will enjoy for generations.
If you're contemplating a steel building for whatever use case you may have, make sure you contact SteelMaster USA.
Douglas Pollard
3 years ago
The buying process with this company was seamless. Zach my salesman was very personable and knowledgeable. He went above and beyond to make sure I had the building to fit my needs.
Kellie McPoyle
3 years ago
From start to finish we have had a fantastic experience. SteelMasters has answered every question we have asked and helped us when we needed to order replacements. Great company. Great customer service.
Jay Schow
3 years ago
Great deals on building's.
Very knowledgeable personnel, easy communication”s. Quick & Easy Thanks SteelMaster!
Matt Andrews
3 years ago
Customer service ladies were very pleasant and helpful. My project is maybe unusual, in that I have an old barn and was in search of 2 replacement panels. The original manufacturer is defunct. So, I called your company and two of your competitors. Only you guys had any interest in helping me. Tara provided a cross section drawing with measurements, and that helped me determine that your panels would work. Ordering was easy, and I was impressed with the streamlined procedure of generating a receipt and related auto-signature documents for my order. Y'all appear to have a great operation. Thank you.
Ted Woodard
3 years ago
My contact at SteelMaster buildings is Noah Taylor who is very personable and knowledgeable about all products and very accurate about timelines. I’ve been very pleased with his professional manner and all other employees I’ve had contact with. Highly recommend them for your building structures.
juef128
3 years ago
My SteelMaster Buildings experience was A+ all the way. I was advised by Noah, and he was totally supportive at every step, from buying to building. I decided on a 24' x 24' x 12' high building with end walls.
When my city held up my building permit for nitpicky reasons, Noah and SteelMaster Buildings went to bat for me and had their engineers contact my city and get the problems ironed out.
I had done my reading, and I knew the delivery date and time of the truck that was delivering my parts and I knew I had to unload the truck myself. That went smoothly and was unloaded in about 15 minutes.
I checked over the parts, and I was missing 3 washers. I informed Noah the same day as delivery and he made sure to get them for me before I began construction.
After reading the construction manual several times, watching some videos and reading other's building tips, I began construction. I rented a scissors lift to make erection easier and I never had more than 3 people helping, most times it was 2 people.
I made sure to check the height after each arch, and jacked up each arch with a small bottle jack. Construction went smooth, and everything went up easily and aligning all the bolt holes was not bad.
When we had the arches constructed and went to insert the remaining bolts, 95% of the holes lined up so well that all we had to do was to drop the bolts in the holes.
We have had some really hard thunderstorms this summer, and after the first storm I noticed a leak, more of a drip really. I tracked it down to one single bolt that we had failed to tighten. I tightened up that bolt and since have had absolutely no drips or leaks.
Overall, I couldn't be more pleased with my SteelMaster Buildings experience!
Dan
July 2023
Michael Dudley
4 years ago
Gordon My Consultant gave Good information as well as, Conversation & He was knowledgeable
About the things I was concerned about, which made it easy to Decide.
Now We will see if the installation goes as smooth as the sale . .
Michael
J Donajkowski
4 years ago
Customer service (Evan & Elizabeth) have been outstanding during the pricing stage and answering any questions. Works with the customer from start to finish. Stays in touch to explain every step from ordering to process of delivery.
Will work with you on pricing. Product specifications seem of high quality.
Waiting on delivery and excited to erect the building.
Peter Bors
4 years ago
Steelmaster was excellent to work with, Barrett and Matt made the process very simple and got me exactly the kit that I wanted. The shipping was fast, Jason the truck driver was excellent; he had great communication with his ETA, great backing skills, and was friendly. The kit was fun and enjoyable to put together, having previous experience from doing a Quonset about 15 years really helped, plus the fact of having cordless tools now (which weren’t popular/ were very expensive back then) made the process much easier. Once you get the first few arches up the building gets quite stiff and you can walk away from the project until you have time or bad weather improves, then with every bolt after that you can feel how strong it becomes. Very strong design and good metal. The building should last many many years, I wouldn’t be surprised if it outlives me. Thank you SteelMaster!
Barbara Riener
4 years ago
SteelMaster buildings are very beautiful clean lines no worries of insects. Maintenance free. Definitely need four men to build.
Warranty Terms
Read the warranty carefully before you sign anything. The questions that matter:
- How long is the coating or paint warranty? (This is often separate and shorter)
- Is the warranty transferable if you sell the property?
- What voids it? (Some warranties exclude proximity to saltwater, improper anchoring, etc.)
- Who actually pays out if there’s a claim, the manufacturer or a third-party insurer?
A long warranty is meaningless if the company offering it won’t be around or won’t honor it.
Engineering and Permitting Support
Most counties require stamped engineering drawings for permitting.
Does the company provide them? Are they included in the price or an upcharge? Will the engineer’s stamp be valid in your state?
A good company makes this easy. A bad one leaves you scrambling to find a local engineer to sign off on someone else’s drawings.
Sales Process
Pay attention to how you’re treated during the quote phase. High-pressure tactics are a sign of a company chasing the close rather than the customer. The companies worth working with will:
- Answer technical questions in detail without dodging
- Provide written quotes you can take home and think about
- Walk you through the building’s specs rather than glossing over them
- Be honest about lead times instead of telling you what you want to hear
Manufacturer vs. Reseller
Some companies manufacture their own steel buildings. Others are resellers who source from a manufacturer and mark up the price. Manufacturers tend to have tighter quality control, better warranty fulfillment, and the ability to handle custom sizes. Resellers can still be fine, but you’re adding a layer between you and the people who actually built your building.
Material Factors
Two buildings can look identical on a spec sheet and perform very differently in the real world. The materials are where the differences hide.
Steel Gauge
Gauge is the thickness of the steel. Lower numbers mean thicker, stronger steel. For Quonset huts and most metal buildings, you’ll see 14 to 22 gauge as common options. Thicker steel costs more but lasts longer, handles snow and wind loads better, and resists denting during shipping and installation. Don’t go thinner than what your local snow and wind loads require, and consider going a step heavier if you’re in a harsh climate.
Steel Grade
Not all steel is the same. Look for buildings made from commercial-grade or structural-grade steel that meets recognized standards (ASTM A653 is the common spec for galvanized steel sheet).
Avoid lower grades like 50-grade, and look for steel that is at least 80-grade.
Reputable companies will tell you exactly what grade they use. Sketchy ones will dodge the question or use vague language like “high-quality steel.”
Coating Quality
The coating is what protects the steel from rust and corrosion over decades. Common options:
- Galvanized: zinc coating, decent protection, the budget standard
- Galvalume: zinc-aluminum alloy, significantly better corrosion resistance
- Galvalume Plus: Galvalume with a polymer topcoat, the premium option with the best thermal performance and longest service life
The coating warranty often limits the building’s real lifespan. A 50-year structural warranty doesn’t mean much if the coating fails in 15 years and the steel underneath starts rusting.
Hardware and Fasteners
Look at what holds the building together. Quality companies use:
- Grade 5 or Grade 8 bolts for primary connections
- Pre-galvanized or stainless hardware for corrosion resistance
- Self-sealing fasteners with neoprene washers where they pass through panels
- Zinc-aluminum-coated bolts offer superior corrosion resistance, vibration resistance, and prevent hydrogen embrittlement
- Serrated hex head locking nuts have angled teeth that lock the nut into place
- Salt spray-tested hardware ensures quality control and longevity
- Pre-recessed polyethylene washers distribute clamping pressure evenly and are corrosion-resistant
Cheap hardware is a place where companies cut costs invisibly. A premium building with budget bolts will still give you problems.
What’s Actually Included
Compare quotes carefully. Two companies might quote “the same building” at very different prices, but one includes end walls, doors, windows, anchoring hardware, trim, flashing, stamped engineering, and delivery, while the other lists those as add-ons. The cheaper quote isn’t actually cheaper once you build it out to match.
How to Compare Quotes Without Getting Confused
When you’ve got two or three companies in the running, force them into an apples-to-apples comparison:
- Specify the same building size, gauge, coating, and accessories to each company
- Ask for written quotes that itemize everything included
- Request the engineering and warranty documents in writing
- Add up the all-in price including delivery, anchoring, and any permit-related costs
The lowest number rarely wins this exercise. The company that comes back with clear documentation, complete inclusions, and straightforward answers to your questions is usually the right call, even if their price is higher.