Customer Reviews

Customer Reviews

SteelMaster Buildings Reviews & Testimonials Of Quality & Service

With an A+ rating from the BBB, industry accolades and rave reviews from our customers, SteelMaster Buildings is the steel building company you can rely on. There’s a reason why our customers come back again and again; it’s all about the SteelMaster Difference.

For us, it’s all about the customer’s overall experience.

“They answer questions very quickly. Never had to wait more than half a day for a response over email. Every time I called, they answered."
Miguel J. - San Antonio, Texas


Our mission is not simply to gain a customer who wants to purchase a building; we wish to produce quality buildings and bonds that last a lifetime. For over 40 years, SteelMaster has continued to be a leader in the steel building industry because we handle every customer with care. Our solutions-focused approach is what sets us apart from other companies who produce steel Quonset Hut buildings.

Many of our customers come back to share their experiences with us. Some customers proudly show photos of their finished buildings and others give us valuable feedback which is then used to continue to perfect the journey for others in the future.

Quonset Hut Project Wins Architecture  Award
Quonset Hut Project Wins Architecture Award

The Quonset hut housing project ‘Caterpillar’ has won the 2021 Architizer A+Product Award for Best in Facades.

SteelMaster’s Senior Project Manager Greg Broderick worked with the director of Prince Concepts, Philip Kafka, and architect Ishtiaq Rafiuddin of UNDECORATED to design Caterpillar, which has six special residential units and two live/work units in one large 46’ x 192’ SteelMaster Q-Model hut.

High Quality Products

SteelMaster produces top-quality Quonset Hut building kits as well as custom structures that are made to fit each customer’s unique needs.

Whether it’s a small shed used to store simple tools in the backyard, a massive production facility for a major corporation or a government equipment depot, every SteelMaster building is manufactured with the highest quality, most durable steel on the market.

Commercial Grade Steel

Our buildings are made with commercial grade steel that is specially designed to withstand some of the harshest weather conditions. SteelMaster’s prefabricated arches are HVHZ certified, and before the building even leaves our factory, an in-house, licensed engineer will provide state-stamped blueprints to ensure it’s made to adhere to the building codes specific to your area.

Galvalume Plus Coating

Every steel panel is then coated with a special protective layer called Galvalume Plus. This dry, clear resin helps to keep the building cool in hotter climates and warmer in cold climates. It also protects the structure from corrosion over time saving in maintenance costs in the long run.


Each building is also prefabricated, which makes it much easier to build your own structure easily. Every arch is pre-punched, and pre-drilled before it arrives on your doorstep. Our steel endwalls are also precut at the factory, which means you’ll spend more time building and less time cutting panels.

Highest Quality Nuts and Bolts

SteelMaster will also make sure you have all of the nuts and bolts you will need to put the shell of your building together. We use the highest quality, grade 2, NZF3000 series bolts.SteelMaster also uses hex, serrated self-locking nuts to help make your building even stronger.

SteelMaster Customer Purchases Second Quonset Hut – 20 Years Later
SteelMaster Customer Purchases Second Quonset Hut – 20 Years Later

Wayne describes his experiences with SteelMaster throughout the two decades as “exceptional.”

“I had support on the first one I built and the second time I called [Division Director] Noah [Taylor] a couple of times with a couple of questions and he talked us through it with doing the endwalls and how they went,” Wayne said. “He did an incredible job when I bought it. I’m very pleased with my buildings.”

The Customer Journey

Solutions-Focused Company
We work to help our customers solve problems that may arise during the process and those that happen even years after the building is completed.
We Welcome Feedback
We welcome all feedback from our customers. Part of striving every day to be the best steel building company in the industry means reading both positive and negative SteelMaster building reviews.
We Value Our Customers
If you’re looking for a metal building construction company that values every customer, takes the time to walk you through every step of the way, and also celebrates with you when the building is complete, SteelMaster is the right choice.
Red freight container painted with blue shapes attached to metal arched roof of container cover
Top notch team, with a top notch product. Once you find Steelmaster buildings in your building search, the search is over, you've found the best.
Jeremy Cody
SteelMaster Buildings
Based on 606 reviews
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EB 1789EB 1789
20:14 21 Dec 23
I must say that everything has gone very well. I bought the building the end on November and I was notified today that it looks like it will be at my location by the 10th of January.My sales rep Gordon did a great job finding me a great deal on a building even larger than I was hoping for. I was able to get the base plates for half of the original quote so I have to say thanks to Travis for working g with the owner to get a price we could both agree to.Tha m you steelMaster
Todd MarinezTodd Marinez
20:08 21 Dec 23
Very impressed with their customer service. Made the process of buying a building flawless. Morgan was super friendly and informative. I would highly recommend Steel Master if you are looking for a building.
William SmithWilliam Smith
19:36 21 Dec 23
My sales person Craig was very knowledgeable about their product and was able to recomend some base connection parts that are specific to my application. I never felt pressured in any way to purchase their building and feel confident that it will serve me well for many years to come.
Lonny MillerLonny Miller
19:36 21 Dec 23
Very fast and efficient
Jessica SmithJessica Smith
19:24 21 Dec 23
We’ve been working with Mike at SteelMaster Buildings for a couple years and he was so patient with us we never felt pressured to purchase and he wanted to make sure we got exactly what we needed. He asked specific questions to point us in the right direction, ensured we understood that the building was built specifically for our area’s environment and was extremely pleasant throughout the process! We finally got our building and he walked us through everything and took time to answer all our questions! Thank you Mike! Thank you to Elizabeth as well for following up on the paperwork and making sure we were satisfied! SteelMaster Buildings is the way to go! Happy in Alaska!
miles andressmiles andress
16:10 15 Dec 23
I am pleased with my purchase of my steelmaster quanset hut outbuilding.I was able to take advantage of several discounts, one being a veterans discount.The customer service was phenomenal.Definitely do your research before making your purchase to ensure that you are getting the best fit.Look online at their website to see some of the options you have available.I would absolutely purchase another if I ever need one.
Shawn AlexanderShawn Alexander
20:59 14 Dec 23
Drew was very helpful with educating me on my metal building in such a way that I was able to share the details with my partner and make them feel confident in this venture as well. Thanks for making me feel like part of the team Drew @ Steel Master Buildings !
Earl WilsonEarl Wilson
16:58 13 Dec 23
Very helpful and courteous staff that quickly answered my questions and helped me locate the products that I needed to repair and update an older build.
Nancy PhillipsNancy Phillips
18:53 12 Dec 23
Absolutely excellent! A real person answers the phone. They listen carefully they do everything they can to make your project a success. Absolutely excellent company.
Julius RedeyJulius Redey
02:37 08 Dec 23
I ordered a 40' by 52' Q model and it was shipped on the date promised. The delivery driver was very accommodating, helping me unstack part of the arches due to the pallet being too heavy, thank you! I referenced every YouTube video on the assembly and got some good pointers. First off, very impressed by the quality, fit and consistency of the panels, definitely a well designed system. I got a scissor lift as this seemed the best way to get this job done. Like everyone says, the first 3 arches are challenging, especially when you're doing it alone. After the first 3 arches were standing I did the rest of the assembly one panel at a time. I've heard from other comments that the instructions are vague but I rarely look to instructions anyway, just did a visual inventory of what I had in front of me and figured it out. About 1/3rd of the way through, I realized I only received about 1/2 of the bolts I needed so I called the salesman who I originally bought the building from, and he said no problem, I had 2 extra buckets of bolts ups shipped in 6 days. There is the upsell phonecall after the sale of the building, giving you options of industrial base plates, insulation, end walls and other accessories but I had my own plans for everything, I just wanted the building shell and went with the key way slab as per the design provided. 3 weeks of work and I couldn't be happier with my building! By the way, this is going to be a Barndominium, 1/3 home (2 story, 2 bed 2 bath 1230sqft) and the rest garage/shop. I highly recommend the SteelMaster arch system based on my experience.Julius
Chad DavisChad Davis
21:51 07 Dec 23
SteelMaster Buildings provides excellent sales service. Their representatives were extremely helping with assisting me with what I needed, then all the way through the purchase process, at a very competitive price. I can’t wait to set it up and put to use!
Andrew Clyde HaasAndrew Clyde Haas
20:14 05 Dec 23
Scott is my sales rep, not only was he supper easy to talk with. Scott was crazy helpful and informative. My wife and I are Happy Steel Master family members now & forever.
Linda BromleyLinda Bromley
02:42 03 Dec 23
Dylan BergerDylan Berger
17:25 01 Dec 23
Steel Master not only is affordable, but they made the order/purchasing process so simple, and the terms so doable, it was like we couldn’t say no. They just seem like people that bend over backwards to make it work for their customers.
William ReedWilliam Reed
22:23 30 Nov 23
i have been looking for a number of months for a company that makes a DIY Garage/barn. yesterday i found a company known as steel master and they spent the time to answer all my questions and help me decide which building would be the best for me. They were very polite and patient. I have ordered a product from them (17x20) and should receive it soon at very fair price. More info when it arrives around mid december. But it’s looks like exactly what I was looking for.Bill ReedLutz florida
Mike WierschMike Wiersch
04:53 29 Nov 23
Excellent and professional service
Gail RoyGail Roy
22:20 28 Nov 23
SteelMaster Buildings is very affordable,guarantees their product. They are so helpful and very knowledgeable about their products.
Treana HornerTreana Horner
17:26 17 Nov 23
Such a easy process have there game on that's for sure buying one they advertise or your own specs on your building so awsome I'm so thankful that I went with Steel Master Buildings. ❤❤❤❤
Alex MoyersAlex Moyers
14:24 17 Nov 23
Excellent customer service. It took me three years from the time I first contacted SM until I bought. No pressure sales, easy to work with and they got me what I needed at the right price.
andy blanchardandy blanchard
23:13 14 Nov 23
Great professional service accompanied with great product makes for a very good experience
Chin HoChin Ho
22:21 14 Nov 23
Annell GrantAnnell Grant
22:03 14 Nov 23
Got more of a building at a fantastic price.
21:58 14 Nov 23
Collin knows and represents the product well.
Kim KuteyKim Kutey
21:52 14 Nov 23
Don't waste your time with any one else. Steel Master is by far the best.
Steven RosburySteven Rosbury
17:21 11 Nov 23
Excellent Item for the price. Delivery was bear to unload. Heavy to move and not much step by step setup on paper. Got bldg layout and construction blueprints only after I took delivery.
Karl BodeKarl Bode
23:28 04 Nov 23
I've owned a SteelMaster USA steel building for nearly 17 years. I recently decided to add an insulation package in order to enjoy the building in the winter months. The SteelMaster USA team worked with me to engineer the insulation package based on their records of my purchase. They also provided detailed instructions of how to install each individual roll as well as a free consultation call to answer questions I had about the installation process.Whenever I needed additional support the SteelMaster USA team was just a phone call away and went the extra mile to meet all of my needs. The investment I made in the steel building has proved to be a wise choice and one that my family will enjoy for generations.If you're contemplating a steel building for whatever use case you may have, make sure you contact SteelMaster USA.
Douglas PollardDouglas Pollard
23:37 02 Nov 23
The buying process with this company was seamless. Zach my salesman was very personable and knowledgeable. He went above and beyond to make sure I had the building to fit my needs.
Kellie McPoyleKellie McPoyle
20:10 31 Oct 23
From start to finish we have had a fantastic experience. SteelMasters has answered every question we have asked and helped us when we needed to order replacements. Great company. Great customer service.
Jay SchowJay Schow
21:12 26 Oct 23
Great deals on building's.Very knowledgeable personnel, easy communication”s. Quick & Easy Thanks SteelMaster!
Matt AndrewsMatt Andrews
16:19 25 Oct 23
Customer service ladies were very pleasant and helpful. My project is maybe unusual, in that I have an old barn and was in search of 2 replacement panels. The original manufacturer is defunct. So, I called your company and two of your competitors. Only you guys had any interest in helping me. Tara provided a cross section drawing with measurements, and that helped me determine that your panels would work. Ordering was easy, and I was impressed with the streamlined procedure of generating a receipt and related auto-signature documents for my order. Y'all appear to have a great operation. Thank you.
Ted WoodardTed Woodard
14:57 25 Oct 23
My contact at SteelMaster buildings is Noah Taylor who is very personable and knowledgeable about all products and very accurate about timelines. I’ve been very pleased with his professional manner and all other employees I’ve had contact with. Highly recommend them for your building structures.
13:25 12 Jul 23
My SteelMaster Buildings experience was A+ all the way. I was advised by Noah, and he was totally supportive at every step, from buying to building. I decided on a 24' x 24' x 12' high building with end walls.When my city held up my building permit for nitpicky reasons, Noah and SteelMaster Buildings went to bat for me and had their engineers contact my city and get the problems ironed out.I had done my reading, and I knew the delivery date and time of the truck that was delivering my parts and I knew I had to unload the truck myself. That went smoothly and was unloaded in about 15 minutes.I checked over the parts, and I was missing 3 washers. I informed Noah the same day as delivery and he made sure to get them for me before I began construction.After reading the construction manual several times, watching some videos and reading other's building tips, I began construction. I rented a scissors lift to make erection easier and I never had more than 3 people helping, most times it was 2 people.I made sure to check the height after each arch, and jacked up each arch with a small bottle jack. Construction went smooth, and everything went up easily and aligning all the bolt holes was not bad.When we had the arches constructed and went to insert the remaining bolts, 95% of the holes lined up so well that all we had to do was to drop the bolts in the holes.We have had some really hard thunderstorms this summer, and after the first storm I noticed a leak, more of a drip really. I tracked it down to one single bolt that we had failed to tighten. I tightened up that bolt and since have had absolutely no drips or leaks.Overall, I couldn't be more pleased with my SteelMaster Buildings experience!DanJuly 2023
Michael DudleyMichael Dudley
17:58 19 Dec 22
Gordon My Consultant gave Good information as well as, Conversation & He was knowledgeableAbout the things I was concerned about, which made it easy to Decide.Now We will see if the installation goes as smooth as the sale . .Michael
J DonajkowskiJ Donajkowski
14:03 11 Nov 22
Customer service (Evan & Elizabeth) have been outstanding during the pricing stage and answering any questions. Works with the customer from start to finish. Stays in touch to explain every step from ordering to process of delivery.Will work with you on pricing. Product specifications seem of high quality.Waiting on delivery and excited to erect the building.
Peter BorsPeter Bors
17:34 28 Oct 22
Steelmaster was excellent to work with, Barrett and Matt made the process very simple and got me exactly the kit that I wanted. The shipping was fast, Jason the truck driver was excellent; he had great communication with his ETA, great backing skills, and was friendly. The kit was fun and enjoyable to put together, having previous experience from doing a Quonset about 15 years really helped, plus the fact of having cordless tools now (which weren’t popular/ were very expensive back then) made the process much easier. Once you get the first few arches up the building gets quite stiff and you can walk away from the project until you have time or bad weather improves, then with every bolt after that you can feel how strong it becomes. Very strong design and good metal. The building should last many many years, I wouldn’t be surprised if it outlives me. Thank you SteelMaster!
Barbara RienerBarbara Riener
18:37 29 Aug 22
SteelMaster buildings are very beautiful clean lines no worries of insects. Maintenance free. Definitely need four men to build.