Meet the Customer Service Team
Customer Service Representative
Specialty: Customer Care, Delivery Assistance, Parts and Accessory Sales, Account Specialist
After only about a year of working with SteelMaster, Tara has quickly become an integral part of the Customer Service team. Some of her tasks include helping with requests and needs from all aspects of the company, as well as from 3rd parties. She will help anyone who has questions about their buildings, needs to purchase parts, make payments, etc. Tara says one of the things she enjoys most about her position is the relationships she has with customers and her co-workers.
“I enjoy the camaraderie between coworkers and customers. It is so much fun coming to work and being to discuss projects, issues, and questions amongst anyone…and having those people give you advice in return. There is ALWAYS someone willing to help. The problem solving extends to everyone.”
Being in a Navy family, Tara moved around the United States before settling in Hampton Roads. Tara received her bachelor’s degree from Old Dominion University where she studied Hospitality Management.
The fact that I was able to immediately schedule a conference was very helpful. Tara Hoover is a good listener, is very knowledgeable about Steelmaster products, is very responsive and instilled us with confidence. It makes such a difference to deal with a professional. Thank you.
Kenton K. – California
If I were to rate Tara the salesperson I dealt with 1 out of 5 I would give her a solid 7. Tara is very good at what she does and I appreciate her patience with me and my project. She was very understanding and helped me along the way.
Bret M. Utah
Tara provided a cross section drawing with measurements, and that helped me determine that your panels would work. Ordering was easy, and I was impressed with the streamlined procedure of generating a receipt and related auto-signature documents for my order. Y’all appear to have a great operation.
Matt A. – Texas
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