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Years at SteelMaster: 10 years
Specialty: Post-purchase customer relations
Travis started at SteelMaster as a National Sales Representative, then worked his way up to the Senior Elite Team that works on more complex projects.
Soon after, he became the first After Market Specialist (AMS) at SteelMaster and helped develop the role.
When Hope S. and her husband, Allen, purchased a Quonset hut from SteelMaster, they planned on using it as a barn. However, after they discovered the older home on the 8.5-acre property they purchased was infested with termites, they decided to build a Quonset hut home.
Travis helped the couple change the design to accommodate the load requirements for a home. Hope was very pleased with Travis’ customer service skills and is grateful he helped her build her dream home.
Connie M. and her son worked with Travis to create their dream bike shop near a state park in Montana. “When it was all said and done it turned out really cool,” Travis said.
Connie and her son also purchased a curve track and liner panel to show metal on the ceiling while covering insulation.
“They can tuck everything behind it but leave a metal look with a shallower corrugation and it follows the building’s contour or radius,” he said.
Living in Oklahoma, Shauna is no stranger to wind or tornadoes. She wanted a building that was going to be durable against tornadoes. She also liked the fact that Quonset huts are very low maintenance.
“Even if you’re not living in the building, you don’t have to replace anything on it because it has the Galvalume Plus coating as well as the rust perforation warranty.”
Artist George S. wanted a Quonset hut home for his farm that fit his eclectic style. When customers come to Travis unique applications, he’s happy to help them find their ideal solution.“ I make sure to listen to the customer and see what they want to do,” Travis said.
When customers like Richard W. choose to build their own endwalls, they still have the option to purchase doors from SteelMaster. “A lot of times customers buy doors from us because of the fact that we know what needs to be done in order for a door to fit and be installed in one of our buildings.” said Travis.
Joyce B. chose SteelMaster because of our good reviews, high-quality products, and state stamped blueprints that came with her building free of charge. “We were also a solution with insulation,” Travis said. “I explained the benefits of spray foam insulation and SteelMaster’s batten insulation to her.
When SteelMaster’s steel endwalls were a little out of David’s budget, Travis helped him come up with a more cost-effective solution. “As much as I love selling our products, my end goal is to make the customer happy and provide them with an end solution no matter how they do it,” Travis said.
Dale purchased a building from Travis years ago and is thrilled with his RV storage building. He placed a shipping container behind the building for additional storage. When you purchase a building from SteelMaster, you’re more than just a customer. You become a part of a family that’s dedicated to helping you succeed.
Clint B.’s project shows that if you want to add on to your building or extend it, you don’t always have to add arches. “If you have a skillset and access to materials like Clint did, you can take our building and use local materials to add on to it,” Travis said. Because SteelMaster’s endwalls are non-load bearing and do not structurally support the metal building, Clint just used the wall he built as a stabilizer for his addition.
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