SteelMaster Helps Customers Through It All
Once you purchase a building from SteelMaster, you’re not just a customer, you become a part of a huge family that’s dedicated to helping you succeed!
We’ve designed our panels so that even someone who has never even picked up a hammer before can put one of our buildings together with ease.
After your building purchase, that’s not the end of the road. Our professional sales representatives and customer service agents walk you through any issues that may come up during the building delivery, construction process, and any add-on accessories.
One such customer, who has been with us for over 20 years, purchased two buildings. He put up the first building, a 40 x 60 quonset hut, with the help of just one friend. He did not encounter any issues at all and he says it has held up tremendously since he first erected it. Unfortunately, the second building he bought didn’t run so smoothly.
When he purchased the second building years later, he ran into problems trying to put up the first arch. Without hesitating, he knew what to do next — call SteelMaster for help. He was able to speak to our helpful sales professionals who quickly ordered the replacement parts.
He says longtime sales professional Noah Taylor was on top of this project from the beginning.
“I ordered my second, an S style last spring. I had to delay the shipment several times. They couldn’t have been more accommodating,” says the satisfied customer. “Due to my finishing plans, I have asked lots of technical questions and always gotten prompt and helpful answers.”
He says Taylor was honest, courteous and reliable.
“I checked with all the other dealers and felt like I was talking to failed, used car salesmen. In addition, they were all more expensive and most of them did not carry the accessories that I wanted.”
Thanks to the hard work and dedication of our sales and customer service teams, SteelMaster helped retain a customer for life! “The quality has been excellent, the fit has been dead on, and the customer service has been outstanding.”