SteelMaster Goes Above and Beyond for Every Customer
An antique 1946 Farmall tractor will be getting some special attention soon. Stephen Dant, who just purchased a SteelMaster garage, is looking forward to restoring the old tractor that once belonged to his grandfather.
Dant retired from the Army a year ago and is looking forward to building his new home and SteelMaster shop in Savannah, Georgia.
Before he even made the call to SteelMaster, he was well aware of the benefits of our products. He knew about their unmatched strength and durability, while also being aware of how easily they can be assembled; he loved the affordable prices.
The one thing that really stood out to Dant was the way he was treated by one of SteelMaster’s sales professionals, Travis Ashley.
Ashley works on our residential team and has been going above and beyond for customers for several years.
Dant was impressed by Travis’ energy and compassion during the process.
“He is very upbeat, but not pushy. It’s very hard to hold the line between the two. He is very easy to work with,” says Dant. It took Dant about a year to do the research and decide what he wanted for his shop, but he says Travis was patient as he worked to make a decision.
He says throughout the year, Travis called and checked in with him to offer his assistance during the process. Dant says he has experienced what he calls the “fire and forget” mentality when dealing with other sales professionals who never followed up after he initially makes contact with him. He says that was the thing that really impressed him the most about Travis.
“Your sales folks sure do know how to use their resources,” says Dant.
Dant received an email from SteelMaster about pricing, and he says Travis helped him choose a building that was within his budget. He plans to put the building up along with a friend and hopes to have it all complete by early January 2017.
Travis has already made plans to continue to check on Dant even after the building is finished.
Whether you purchase a SteelMaster garage, shed or other steel arch building, you’re not just a customer, you become a very important member of our worldwide family.